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eCM - Group Video Calls

Author => this article provides an overview of the group video call function in eCM

Group Video Session

  • eClinic Manager can now cater for up to 50 participants on a group video session.


Launches in New Tab

  • A video session will now be launched in a new browser tab.

  • This will allow the clinician to view/access the Clinic Schedule during a session, as well as edit appointments, e.g. invite additional participants.
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Audio and Video Settings

  • Once the patient or clinician enters the waiting area, or during the video session, they can check audio and video settings.

  • In addition, the user can check their connection.
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Starting the Video Session

  • The clinician can add and remove participants before starting the video session or while the video session is running.

     

  • To begin the video session, click JOIN SESSION.

  • The clinician must then admit the patient and other participants to enter the video session.
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Additional/New Features During Video Session

  • The sidebar displays a list of all participants who have joined or are waiting to join the video session, and are searchable by name.

     

     

  • The clinician has the ability to mute or unmute the patient or other participant during the video session.
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  • Users can pin the user screen, and disable the active speaker view.
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  • Users can also toggle layout.
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  • Clinicians can reposition their video tile (the default location is top right hand corner of the screen).
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