This feature can be accessed from the ALL TASKS section.
Filter for the task(s) in question.
Note: The task status must be WFA or WFSA.
Move to the end of the entry to access the options.
Click on the three dots of the task you want to reassign the approver.
Use the menu option REASSIGN APPROVER.
In the next window you can reassign the first approver.
And/or the second approver, if the transcription route includes this.
Click to SAVE your changes.
=> The changed tasks will now be routed to the queue of the newly assigned approver.
If you have any more queries, please do not hesitate to contact our Helpdesk or support@tpro.io.
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