Skip to content
English
Customer portal
Contact us
  • There are no suggestions because the search field is empty.

Switching User Accounts

Clerical, Author, and Manager roles => This article explains how to link different user accounts.

T-Pro offers the following options to users who use T-Pro with more than one account:

  • Account linking within one organisation

  • Account linking between different organisations

Note: Both options must first be enabled by an administrator.

As a result, a user who is already logged into the system does not need to logout and log in again with different credentials but can use the option to switch between accounts.

 

We look at the scenario that an author has also a Manager role and wants to link the two accounts:

Link your user accounts

Log into the system with one of your T-Pro credentials.
It does not matter which of the accounts you use.

  1. Click on your user name in the upper right corner.​

  2. Select the menu option SWITCH ACCOUNT.​


    ​
    ​=> The Switch Account mask opens. No linked accounts are found.
    ​

    ​​

  3. Click on ADD ACCOUNT.
    ​
    ​=> This opens the T-Pro login screen again.​

  4. You now enter the credentials and the password of the other account you want to link with your previous one.​

  5. Click on SIGN IN.


    ​=> You are back in the Switch Account screen where you see the linked account.
    ​

    • You are currently still logged in with your first credentials (author). You could just close the Switch Account box (click on the X).

    • You have linked a Manager account to your author account.
      ​

     

  • You can link to several other accounts of yours.

  • You can set up links between the user roles Clerical, Author, and Manager.
    ​

Switch between your user accounts

Log into the system with one of your accounts.

  1. Click on your user name in the upper right corner.

  2. Select the menu option SWITCH ACCOUNT (same as above).
    ​

  3. Click SWITCH for the account you want to change to.


​=> You'll be switched over to the selected user account.

In our example the landing page of the manager's account opens in the same browser tab.

 

  • Repeat these steps to switch back again to your other (e.g. author) account.

If you have any more queries, please do not hesitate to contact our Helpdesk or support@tpro.io​.

© 2025