Troubleshooting Foot Pedal Issues

If your foot-pedal stops working you can try the following:

Restart T-Pro Connect 

1. Down at the bottom right of your screen ( beside the clock) you should be able to see T-Pro Connect running.

2. Right click, and select Restart.

3. Close T-Pro, log back in and test your foot pedal.

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If T-Pro Connect is not visible as shown above:

1. Log out of T-Pro and close your browser

2. Open 'My Computer'

3. Select C:\

4. Select 'Program Data'  (hidden by default)

5. Select 'T-Pro -Connect'

6. Double click on 'T-ProConnect.exe'

6. You should now see T-Pro connect appear down beside the clock (as shown above)
7. Log back into T-Pro and test if the foot pedal works.

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Clearing the cache

1. Press ctrl+shift+delete

2. Select 'All Time' for your time range 

3. Click 'Clear All Data'

4. Close T-Pro and then log back in.

Restart your computer

1. If all of the above fails restart your computer and then make sure T-Pro Connect is running in the system tray (beside the clock as shown above).

If you have any more queries, please do not hesitate to contact our Helpdesk or

support@tpro.ie​.

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