As a manager, you will have access to admin or management approve letters that are in Waiting for Approval.
It should be noted that in doing this, the signature of the author will not be added.

Login into using your manager credentials.
Go to All Tasks. 

Search for the letter you wish to admin approve by task ID. Please note that only letters in status Waiting for Approval can be admin approved.  

Click into the letter. We advise to add a note to the letter explaining that you have admin approved the letter.

Then click Approve on the bottom right hand corner.

This will move the task from Waiting for Approval to Storing or Complete, depending on the transcription route.

For further queries and questions, please do not hesitate to contact us on the Helpdesk or at

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