This option is for users who do not work with web based document editor but use their own e.g. case management systems instead.

It is usually set up for your entire organisation.

Disable the template editor

You need to be an administrator, master, or manager user.

  1. Go to the template section and open a template.

  2. Tick the box to activate the disabling feature.

3. SAVE your change.

=> Authors can now create documents/tasks without the use of a template.


As a transcriber you are working with a floating player to process the documents/tasks.

  1. Go to your tasks list and select a task.

  2. The floating player opens.

3. Process the task.

At any time you can return the task to list or keep it as WIP.

If you have any more queries, please do not hesitate to contact our Helpdesk or support.

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