Note: If you are trying to download a document for the first time, sometimes your browser will block it. 

  1. To solve this, you need to allow pop-ups clicking in the icon at the URL bar:

2.  click, authorise pop-ups and try again.

3. If this doesn't work for you, you need to check below the player, where all the downloaded documents will be stored

4. To make the document open automatically, you just need to click on the arrow close to the document and after in Always open Files of This Type:

Did this answer your question?