Helpdesk

Author => This table lists the tested foot pedals and microphones with mapped buttons which are supported by the T-Pro Desktop app:

External Devices

This article introduces small changes to improve the search performance in ALL TASKS.

Improvements When Searching for Tasks

Author => This article explains how to create a dictation using a land line and 4 digit PIN

How to Dictate Using Telephony

This article explains how to change the current password.

Change Your Password

This article describes how to print a document.

How to Print from T-Pro

This article explains how to spell-check your documents in a task.

How to Use the Spell-Checker

This article explains how to add an attachment to a task.

Adding Attachments

Transcriber => This article describes how to set the language and spell checker to 'English UK' in Google Chrome.

Set the Default Language and Spell Checker in Google Chrome

This article describes what to do if your browser will not download exported documents.

Unable to Download Documents

This articles explains how to get in touch with T-Pro for support from a computer.

How to Contact the Support Team

Pedro Paulo Amorim

Emma Cox

Leandro Hoffmann

Multiple user topics, installation & driver support, other applications (Telephony, T-Pro Sync, etc.)

General Topics

Transcriber => This article describes how to troubleshoot any footpedal related issues on a MS Windows PC.

How to Troubleshoot Foot Pedal Issues

Transcriber => This article describes what you can do if your foot pedal stops working.

Troubleshooting Foot Pedal Issues

Transcriber => This article describes how to install T-Pro Connect to use the foot pedal on the T-Pro website for Windows.

Install T-Pro Connect to control an external Microphone or Foot Pedal - Windows

Transcriber => This article explains how to increase the volume for your playback devices (MS Windows).

Increase the Audio Volume

MS Windows

Transcriber => This article explains how to install and configure the foot pedal driver on MacOS.

Installing & Configuring the Foot Pedal Driver - MacOS

Apple IOS

support@tpro.io

+353 (0) 1 9696 400

Find answers and get help from Intercom Support and Community Experts

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