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All topics related to T-Pro web app
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51 articles in this collection
Written by
Jonathan Larbey,
Leandro Hoffmann,
Pedro Paulo Amorim
and 5 others
First Time Login Process
All users => This article describes the set up process when you first start working with T-Pro.
Written by
Silvie
Updated over a week ago
Deactivate a User Account
Manager, master & administrator role => This article describes how to deactivate a user account.
Written by
Silvie
Updated over a week ago
Update Patient Information with the option "Reset Merge Fields"
All Users => This article describes how to easily update demographics when working on tasks.
Written by
Silvie
Updated over a week ago
Searching in All Tasks
This article explains how to get the best search results when looking for a specific task.
Written by
Silvie
Updated over a week ago
Templates - Using the Disable Editor
This article explains the template option "Disable Editor".
Written by
Silvie
Updated over a week ago
Using the Recipient and CC address fields in templates
All Users => This article describes how to use the structured address fields 'Recipient' and 'CC addresses'
Written by
Jonathan Larbey
Updated over a week ago
Admin
Binding a Phone Number for Telephony
Master or admin user => This article explains how to set up the telephony service for your facility.
Written by
Silvie
Updated over a week ago
eClinic Manager
How to Hold a Phone Appointment via T-Pro eCLINIC MANAGER
Author => This article explains how to use the T-Pro CLINIC MANAGER to make phone calls to your patients.
Written by
Silvie
Updated over a week ago
How to Use Notification Settings (eCM)
Administrator => This article explains the configuration of communication options with the patient
Written by
Silvie
Updated over a week ago
How to Access Your Online Appointment with T-Pro eClinic
Patient => This article explains how a patient connects to the T-Pro eClinic for a consultant appointment
Written by
Silvie
Updated over a week ago
Step by Step - eClinic Manager for Video Calls
Author => How to hold a virtual clinic consultation
Written by
Kate Winters
Updated over a week ago
How to Hold a Video Appointment with T-Pro eCLINIC MANAGER
Author => This article explains how to use the T-Pro CLINIC MANAGER to set up appointments and virtually see your patients.
Written by
Silvie
Updated over a week ago
Master & Manager
How to Edit Task Department, Author Group or Author
Step by step guide on how to edit a task department, author group or author
Written by
Kate Winters
Updated over a week ago
Enable front-end Speech Recognition
Manager => How to turn on front-end speech recognition for an author.
Written by
Jonathan Larbey
Updated over a week ago
How to Create a New Transcription Route
Manager or Master user => This article explains how to set up a new transcription route and add it to an author group.
Written by
Silvie
Updated over a week ago
How to Upload Multiple New Users to Your Organisation
Master => This a article explains how to process a bulk upload for new T-Pro users.
Written by
Kate Winters
Updated over a week ago
How to Edit a Completed Task
Manager or Master user => This article explains how a manager can reopen and edit a completed task.
Written by
Máire McCarron
Updated over a week ago
How to Admin Approve a Task
Manager => This article explains how a manager user can approve a task as an administrator.
Written by
Máire McCarron
Updated over a week ago
Workflow & Task Status
Manager => This article describes available workflows and task status' at each stage
Written by
Máire McCarron
Updated over a week ago
How to Delete a Task
Manager => This article explains how a manager can delete a task.
Written by
Máire McCarron
Updated over a week ago
How to Move a Task
Manager or Master user => This article explains how to move a task to another stage of the transcription route.
Written by
Máire McCarron
Updated over a week ago
How to Create a New User
Manager => This article explains how to create new users and add them to a department.
Written by
Máire McCarron
Updated over a week ago
Facility Overview
Master user => This article gives an overview of a facility's reports and related settings
Written by
Davey Flavin
Updated over a week ago
How to View Reports
Manager or Master user => This article describes each available report.
Written by
Davey Flavin
Updated over a week ago
How to Restore a Deleted Task
Manager or Master user => This article describes how to restore a task that has been deleted.
Written by
Davey Flavin
Updated over a week ago
How to Assign a 'Pending' Task to a Specific Transcriber
Manager or Master user => This article describes how a manager can assign a task in pending status to a specific transcriber.
Written by
Davey Flavin
Updated over a week ago
How to Move a Task out of 'Work in Progress' (WIP)
The following article describes how a manager can move a task out of WIP, if the assigned user is not available to complete it
Written by
Máire McCarron
Updated over a week ago
Author
Dictating Documents Using T-Pro's Front-end Speech Recognition
Author => This article explains how to create a task and dictate a document using speech recognition on your PC.
Written by
Silvie
Updated over a week ago
Philips SpeechMike & Google Chrome - Unable to Record
Author => This article explains how to solve a recording error after the recent Google Chrome update.
Written by
Silvie
Updated over a week ago
How to Upload or Update Your Signature
Author => This article explains how to set up or change your sign-off or signature.
Written by
Silvie
Updated over a week ago
Install T-Pro Connect to control an External Microphone or Foot Pedal - MacOS
This article explains the installation of T-Pro Connect for the use of external hardware with T-Pro's web app for MacOS.
Written by
Pedro Paulo Amorim
Updated over a week ago
How to Change Priority of a Task
Author or Manager => This article explains how to easily change the urgency / priority of a task.
Written by
Davey Flavin
Updated over a week ago
Upload an Audio File to T-Pro
Author => How to upload a recording from outside T-Pro
Written by
Máire McCarron
Updated over a week ago
Search for a Completed Task
Author => This article explains how to view or download a completed task
Written by
Davey Flavin
Updated over a week ago
Approve a Task from Your Desktop
Author => This article describes how authors can approve documents from their PC
Written by
Pedro Paulo Amorim
Updated over a week ago
Transcriber (Editor, Reviewer, Storer)
Access Documents Waiting for Storing
Storer user => This article explains how to store a document and other options.
Written by
Davey Flavin
Updated over a week ago
Upload a Task Using External Audio Files
Transcriber => this article explains how to create tasks in T-Pro with external dictation files.
Written by
Silvie
Updated over a week ago
Transcriber Workflow Overview
Transcriber role => The video below offers new users a general overview to their role and workflows.
Written by
Silvie
Updated over a week ago
Assign Patient Data to a Task
Transcriber, Editor, Reviewer => This article explains how to assign or update patient information on pending tasks.
Written by
Silvie
Updated over a week ago
How to Use the Dashboard
Transcriber => This article explains what a transcriber can view on the Dashboard
Written by
Leandro Hoffmann
Updated over a week ago
Select a Task from the Pending Queue
Transcriber => This article explains how to select a new dictation for transcription.
Written by
Pedro Paulo Amorim
Updated over a week ago
Download a Task from T-Pro
Transcriber => This article explains how to download a Word document or PDF file from T-Pro to your desktop.
Written by
Máire McCarron
Updated over a week ago
How To Add Confidentiality Tag
Transcriber => This article guides you to the confidentiality tag option.
Written by
Ian Quin
Updated over a week ago
Enable Email Notifications
Transcriber or Author user => This article explains how to enable notifications in your user profile.
Written by
Jonathan Larbey
Updated over a week ago
Change a Report Type / Template
Transcriber => This article describes how to change a report type or template on a task.
Written by
Máire McCarron
Updated over a week ago
How to Transcribe Outside of T-Pro
Transcriber => This article describes how you can use T-Pro's floating player to transcribe outside of T-Pro
Written by
Davey Flavin
Updated over a week ago
Suspend a Task to Complete at a Later Time
Transcriber => This articles describes how to set a task on hold to come back to it later.
Written by
Pedro Paulo Amorim
Updated over a week ago
Set Up and Use Text Replacements
Transcriber => This article describes how to use Text Replacement.
Written by
Máire McCarron
Updated over a week ago
How "Merge Fields" Work
Transcriber => This article explains the use of merge fields.
Written by
Pedro Paulo Amorim
Updated over a week ago
Type Multiple Letters From a Single Dictation
Transcriber => This article describes what do to if an author dictates multiple cases in one recording.
Written by
Pedro Paulo Amorim
Updated over a week ago
How To Change Patient Details on a Task
Transcriber => This article explains how to edit patient details in a document.
Written by
Pedro Paulo Amorim
Updated over a week ago