I am a Transcriber

Helpdesk articles for the role of transcriber, processor or storer

Jonathan Larbey avatar Leandro Hoffmann avatar Pedro Paulo Amorim avatar +5
27 articles in this collection
Written by Jonathan Larbey, Leandro Hoffmann, Pedro Paulo Amorim and 5 others

How to log a support call from my PC

How do I contact T-Pro for support on my PC
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How to enable email / push notifications

How to turn email / push notifications on or off
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How do I change my password

How can I change my password
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How to select a task from the Pending queue

Selecting a new dictation to type
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

How to print from T-Pro

Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How to use the Spell-Checker

Alexander Sparber avatar
Written by Alexander Sparber
Updated over a week ago

How to Amend Patient Demographics

How to amend or update patient demographics for a letter
Kate Minogue avatar
Written by Kate Minogue
Updated over a week ago

Searching for Documents

How to search for a specific letter on the T-Pro system as well as outlining the difference between Live Tasks and All Tasks.
Kate Minogue avatar
Written by Kate Minogue
Updated over a week ago

Adding Attachments

This article will describe how to add an attachment to a task
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How to download a task from T-Pro

How to download Word document or PDF file from T-Pro to your desktop
Máire McCarron avatar
Written by Máire McCarron
Updated over a week ago

How To Add Confidentiality Tag

Confidentiality Tag
Ian Quin avatar
Written by Ian Quin
Updated over a week ago

How to enable email notifications

Enabling email notifications from a user profile
Jonathan Larbey avatar
Written by Jonathan Larbey
Updated over a week ago

Troubleshooting Foot-pedal Issues

This article describes what you can do if your footpedal stops working
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

Install T-Pro Connect to use the foot pedal - Windows

How to install T-Pro Connect to use the foot pedal on the T-Pro website for Windows
Leandro Hoffmann avatar
Written by Leandro Hoffmann
Updated over a week ago

Installing & Configuring the footpedal driver - MacOS

How to install and configure the footpedal driver on MacOS
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

How to change a Report Type / Template

This article describes how to change a report type / template on a task
Máire McCarron avatar
Written by Máire McCarron
Updated over a week ago

How to access documents waiting for 'Storing'

Instructions for storing a document or a 'Storing' role
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How can I view / download completed tasks?

This article describes how to view / download completed documents
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

How to suspend a task to complete at a later time

This articles describes if you are in the process of typing a task and you want to save and come back to it later
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

How to transcribe outside of T-Pro

This article describes how you can use T-Pro's floating player to transcribe outside of T-Pro
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How to use Text Replacement

This article describes how to use Text Replacement
Máire McCarron avatar
Written by Máire McCarron
Updated over a week ago

How to set Google Chrome default language and spell check

This article describes how to set language and spell check to 'English UK' in Google Chrome
Davey Flavin avatar
Written by Davey Flavin
Updated over a week ago

How 'merge fields' work

Some templates use 'Merge Fields' which allow to pre-populate information from the hospital database
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

Unable to download documents

This article describes what to do if your browser will not download exported documents
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

How to change patient details on a task

How to change the patient details on a task
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

How to type multiple letters from a single dictation

This article describes what do to if an author dictates multiple cases on 1 recording
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago

How to increase audio volume

How to increase audio volume for your playback devices
Pedro Paulo Amorim avatar
Written by Pedro Paulo Amorim
Updated over a week ago