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Dragon Professional - Outlook and Word add-in not working

Potential workarounds to try:
Reboot the pc, then try the following steps if this has not resolved. Not all changes may be required. Registry entry changes as a last resort.

  •  Re-enabling the Add-in

  1. Open Outlook and click File, then select Options.
  2. Go to Add-ins and look at the bottom for Manage: Disabled Items, then click Go.
  3. Select the NatSpeak add-in if listed there and choose Enable.
  4. Go back to the main Add-ins menu, change Manage to COM Add-ins, click Go, and check the box next to the Dragon add-in.
  5. Select Do not monitor the add-in for the next 30 days if Outlook lists it under slow/monitored add-ins.
  • Clearing Error Logs
  1. Close both Dragon and Outlook completely.
  2. Open Windows File Explorer and navigate to C:\Users\<YourUsername>\AppData\Roaming\Nuance\NaturallySpeaking15\results (or your specific version folder).
  3. Delete all the files inside the results folder to clear corrupted tracking data that triggers crashes.
  4. Restart your computer, launch Dragon first, and then open Outlook.
  • Change Outlook's Slow Add-ins PolicyOutlook tracks add-in performance and will automatically disable the NatSpeak module if it takes longer than 1 second to load.
  1. Open Outlook and click File.
  2. Look at the info page for a large button labeled Slow and Disabled COM Add-ins.
  3. Click it, locate the Dragon NatSpeak add-in, and select Always enable this add-in.

  • Manually Re-register the Dragon v16 DLL File. If the add-in continues to disappear, the link between Dragon v16 and Outlook may be corrupted. You can force Windows to re-register it via the command prompt:

  1. Close Outlook and Dragon.
  2. Press Windows Key + X and select Terminal (Admin) or Command Prompt (Admin).
  3. Paste the following exact command for Dragon v16 and press Enter:
    regsvr32 "C:\Program Files (x86)\Nuance\NaturallySpeaking16\Program\dgnoutlook.dll"
  4. Click OK when the success dialog box appears, then restart your PC.

  • Fix the Windows Registry (Permanent Fix)Modifying the registry forces Outlook to always load the Dragon add-in regardless of startup speed.

  1. Close both Outlook and Dragon.
  2. Press the Windows Key + R, type regedit, and press Enter.
  3. In the left panel, navigate to the following path:
    HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\NatSpeak.OutlookAddIn
  4. Look for the LoadBehavior key in the right panel.
  5. Double-click LoadBehavior and change its Value Data to 3 (Hexadecimal or Decimal).
  6. Click OK, close the Registry Editor, and restart your computer.
 General Dragon issues in Microsoft Word and Outlook