Philips SpeechLive Error - When uploading from an Olympus DVR

SpeechLive connects but fails to upload the dictation sound file Philips advised that the Olympus devices have the option to record in two different formats both with the *.ds2 file type. · DSS Pro QP, sample rate: 16000, which is the equivalent for Philips DS2 format, works fine. No issues. · DSS Pro SP, sample rate: 12000 which is the equivalent of Philips DSS format. This is not supported. To change the setting on the DVR from the device menu follow the steps below: Press the OK/Menu button Then press the – sign to move to the microphone settings Then >> to select this menu and – to move down to Rec mode OK/Menu to select DSS should be selected in blue at the top Then OK/Menu again Press the + to highlight DSS Pro QP and OK/Menu to select