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How Can I Resume a Consultation?

Author => I want to continue with a consultation at a later stage.

Resume a consultation

This can be done by going back to a previous encounter.

Go to the Encounters section and select the relevant entry.
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=> the generated documents associated with this encounter will open

 

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At the top to the right, click on the button to Resume this consultation.
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=> the recording screen opens in recording state for you to continue this consultation

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Click on Finish when you're done.

Update your documents

In the next screen you have different options; they will be explained below.

  • All previously selected templates (and AI blueprints if any) are displayed in this window and preselected for updates
  • Approved documents are greyed out but listed for your reference; they will not be included in updates and remain unchanged (Approved = read-only status)
  • ‼️Remember that all documents selected for updating will be regenerated including the new data and previous edits will be lost

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Update documents - use this button to update all your existing documents with the new part of your consultation

  • Deselect a template if you do not want the latest updates to be included

Add new templates - this option opens the template selection screen where you can select additional templates to generate new documents
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  • Those templates will be added to the list for document generation

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=> Newly selected templates will be generated including the previous part(s) of the consultation as well as with the latest part and all Notes (if any).

Skip for now - use this option if you want to wait with updating the documents for now

  • The recording will not be lost and documents can get updated at a later stage
  • You can resume the consultation again and skip document updating more than once
  • You can also update your existing documents within the encounter

=> Updating your documents brings up the document screen.

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  • A spinner is displayed in front of the document title when it has been selected for updating
  • The General Practitioner document was already approved and therefore is not included in the updates (no spinner)
  • You receive a confirmation message when all documents have been updated
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If you had unselected an existing document for updating you can see this in the document editor. 
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  • It shows the last time it was synced

  • It indicates that this encounter has been resumed and content has been added in form of continued recording or additional notes 
  • Click on Sync now to update the document
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Remember, that at any stage you can Regenerate a single document or Regenerate all documents. This action will always update the entire content, including previous recordings and all resumed parts.

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If you have any more queries, please do not hesitate to contact our Helpdesk or
support@tpro.io​.

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